Wednesday, May 8, 2013

CRM

  • NIKE ships items over $100 for free.
  • Becoming a NIKE member as a returning customer, one can receivce exclusive deals and discounts.
  • At the payment stage, live chats are available to talk with customer service reps, if one has a question about the purchase they are about to make.
  • On Twitter, @nikesupport is available seven days a week to help answer NIKE product questions and NIKE+ technical needs questions.

1 comment:

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